How to cancel a Canva Pro Subscription in 2020

by Photo Shoot #Goals Staff
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Canva is arguably one of the most popular graphic design platforms. It is available as a free program or a paid subscription service known as Canva Pro. Their plans are billed annually or monthly, depending on what the customer needs. Canceling Canva Pro subscriptions is a simple process and can be done from your desktop or, in some cases, your phone and tablet.

Cancel subscription on the Canva website

This first part covers the cancellation of active Canva Pro subscriptions. In the second section, you’ll learn how to cancel the free trial before getting billed.

The simplest method to a cancel Canva Pro subscription is through the Canva website.

Here is what you need to know before canceling: Canva offers team subscriptions. To cancel the team subscription for all team members, you must be the team owner or administrator of the account. Make sure to inform team members that you are canceling the subscription prior to doing so.

Here is how to cancel the membership via a web browser on the Canva website.

  1. Go to the Canva homepage and click your account name at the top of the page.
  2. Click on ‘Account Settings.’
  3. Click on the ‘Billing and Teams’ tab.
  4. Scroll and click on ‘Subscriptions.’
  5. Click ‘Cancel Subscription.’

You will be presented with the option to pause your subscription for a period of up to 3 months. If you, in fact, want to cancel Canva pro and stop using the program, ignore the ‘Pause Subscription’ feature, and select the ‘Cancel subscription’ option.

Before your account is canceled, Canva will check that your account does not have any failed charges. Canva makes three attempts to withdraw funds for services. If you have failed charges for your account, they must be paid before canceling your subscription by ‘updating your payment details.’

How to Cancel Canva Pro on iOS or Android Mobile Device & Tablet

To cancel your subscription on your mobile, you must take the same steps as you would canceling any other app. The cancelation must be done through your device’s APP store.

iOS – iPhone & iPad

  1. Open the Apple Store App.
  2. Click on your profile photo.
  3. Find your Apple ID at the top of the screen.
  4. Click ‘Subscriptions’ and select ‘Canva Pro.’
  5. Select the ‘Cancel Subscription’ button.

Android

  1. Open the Google Play Store App.
  2. Select and click the ‘More’ icon.
  3. Click on ‘Subscriptions’ and select ‘Canva Pro’ from the list of active subscriptions.
  4. Click ‘Cancel Subscription.’
  5. Click ‘Confirm’ to complete cancellation.

How to cancel Canva Pro Free Trial

This information is for those customers who started the free trial and want to cancel it before being billed for a full subscription.

Make sure to cancel the subscription BEFORE the last day of the 30-day free trial for browser and 7-day free trial for mobile, or else your credit card will be charged for a monthly subscription. You then have to pay for the full month of the service. It is then necessary to cancel before another auto-renewal. If this happens, contact Canva customer service.

The best way to make sure that your free trial is canceled is to use your web browser to access the Canva website.

  1. Log into your Canva account.
  2. Click your name.
  3. Tap ‘Account Settings.’
  4. Click ‘Billing and Teams.’
  5. Click ‘Subscriptions.’
  6. Select ‘Cancel Subscription.’

Now, your subscription should be canceled, and you can start using the free version of Canva again. After canceling, log in to your account and check ‘Subscriptions’ again to make sure you are using the free version, and the cancelation was successful.

Switching Canva Pro Plans

If you don’t want to cancel your Canva Pro membership and want to switch from a monthly to an annual subscription or vice versa, follow these steps:

Canva allows administrators and owners of the subscription to make changes to the subscription plan at any time.

Note that if you signed up for the Canva Pro subscription on your desktop PC or Macbook, you need to change the subscription on the same device. You cannot make changes to your membership on a phone if you subscribed using a PC.

  1. Log in to your Canva Pro account.
  2. Go to the homepage and click your name.
  3. Click on ‘Account Settings.’
  4. Click the ‘Billing & Teams’ tab.
  5. In the ‘Subscriptions’ section, select ‘Change plans.’
  6. Select your new plan of choice and click ‘Save.’

You can select between monthly and yearly plans.

The monthly plan costs $12.95 per month.

The yearly plan costs $9.95 per month but is billed as one sum of $119.40.

The free version of Canva offers many easy to use features. Canva Pro is recommended for those who want access to images, templates, and extra storage. It is an excellent app for businesses, teachers, bloggers, photographers (and more) because it allows you to create graphics for any platform.

Here is a visual tutorial on how you can cancel your Canva pro subscription:

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